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“With the missing operators, some of the buses are crowded.” ‘Behind the Curve’įaye Barth, who lives in Brooklyn, was informed via the MTA’s social media staff that “bus operator availability” was to blame for an extended wait earlier this month on a southbound B67 bus.MTA bus operators are responsible for operating buses in New York City in a safe and efficient manner. “It definitely has an impact on the customer, even with the so-called light ridership,” said Mark Henry, president of Amalgamated Transit Union Local 1056, which represents some bus operators in southeast Queens. Average bus speed, for instance, improved to 8.2 miles per hour, up from 8 miles per hour two years earlier. “I wasn’t going to spend $40 to get home, so the bus was my only way.”Įven with weekday ridership at approximately half of what it was before the pandemic, other MTA bus performance metrics improved, though they were not significantly different in April from what they were in April 2019. “When the trains were closed, I didn’t have any options for getting home,” he said.
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“It’s been a struggle for me in terms of getting home at a normal hour.”įantis said he grew accustomed to riding buses during the year-plus suspension of overnight passenger service in the subway, which returned to around-the-clock service last week. “The last few weeks, there have been a lot of cancelations on my routes,” said Ari Fantis, 36, who takes the Bx15 and M15 buses to Lower Manhattan after working an overnight shift at a FreshDirect plant in the South Bronx. See when your next bus arrives by using - NYCT Bus. We're running as much service as we can with the bus operators we have available. The Bronx-bound BxM8 trip scheduled to leave 23rd St at 5:24pm will not run. On Monday afternoon, the message about bus-operator availability was tacked onto tweets about Express Bus runs between Manhattan and The Bronx, after a morning when a worker shortage forced the cancelation of other scheduled trips. “It varies every single day, you don’t know what type of service you’re going to get,” said Vittorio Bugatti, the founder of the Express Bus Advocacy Group. The Twitter feed sends out real-time alerts on canceled bus trips, alerting riders the MTA is “running as much service as we can with the bus operators we have available.” That’s contributed to a dip in bus and subway service, as it did over the weekend, when Q train riders endured longer waits because of a shortage of crew availability. The MTA’s workforce has suffered the loss of more than 160 employees to COVID-19 and retirements have also taken a toll. “It’s the difference between providing good service and a bus that’s overcrowded or not meeting demand.” “They’re going to have to really ramp up hiring, especially going into the summer,” Patafio said. The MTA has nearly 400 bus operator vacancies, Berman said - about a 3% job-vacancy rate among the 11,700 workers at the wheel. “This is in spite of the modest uptick in absences due to the pandemic and a hiring freeze that was recently lifted.” “Our primary customer metrics show improved or comparable bus-service performance compared to pre-COVID levels,” said the spokesperson, Andrei Berman. Members and sponsors make THE CITY possible.
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The MTA has resumed hiring bus operators and dispatchers after a freeze on new hires that predated the pandemic, an agency spokesperson said.
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The figure can be affected by bus-operator availability, along with factors like weather and unforeseen incidents during a planned run. In April 2020, when thousands of transit workers were sidelined by positive COVID-19 tests or exposure to the virus, service delivery plunged to 90.7%. MTA data shows the agency’s rate of “service delivery” - a metric for the percentage of scheduled bus trips that are successfully completed - dipped to 95.1% in April, down from 97.7% during the same month two years earlier. “That’s not a way to get people to come back.” “We’re trying to come out of this pandemic stronger and better and instead we’re coming out stumbling and bumbling,” said JP Patafio, a vice president with Transport Workers Union Local 100.
#Mta bus operator exam application drivers#
As the MTA urges riders to return to mass transit, a shortage of bus operators has led to an increase in canceled trips on local and express routes.Ī citywide shortfall of about 400 drivers for a bus network that now carries about 1.1 million riders daily - about half its pre-pandemic total - mirrors the dwindling of the workforce in the subway, as THE CITY reported last month.
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